Privacy policy

Responsible party as per the Data Protection Act:

Symptoma GmbH
Neuhofen 5
A-4864 Attersee

Gathering of Data

While you visit our websites, we automatically gather general data. This data (server logfiles) includes e.g. , your type of browser, your operating system and your IP address as well as other such data. This data is not related to specific persons and is used in for proper rendering of the website, is transmitted with every network request and statistically evaluated in order to improve our service.


We require certain personal data such as name, address, contact data or e-mail address for signing up for certain offers. Registered users can access certain extra services. Registered users have the right to change or delete their personal data at any time. They can also inquire about their personal data. If there is no legal time constraint on saving data, the data can be changed or deleted. Please use our contact below to contact us.

Paid Service

If you use a paid service, further data may be necessary, such as payment information.

we use of the latest software and encryption algorithms to protect your data.

Contact Form

If you contact us over our contact website or send us an e-mail, the respective data is saved for the processing of your request.

Deleting or blocking data

Your personal data is only stored as long as necessary to process your request and as requested by law. After this period of time, the personal data of the user is regularly blocked or deleted.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is activated on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser transmits within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you'll have to click this link again, if you delete your cookies.

Google Remarketing

This website uses Google Remarketing. In doing so, "cookies", i.e. text files that are saved on the computer, will be used by Google. Information about the website activity on your computer will be compiled for the website operators via the cookie to, among other things, to provide targeted product recommendations in the form of advertisements on third party websites. For these purposes, the information will be forwarded by Google to third parties where applicable. In doing so, your IP address will not be connected with other data by Google. At any time, you can decline the collection and saving of data with future effect. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can find further information to this effect on the Google website at:


Our website uses "Cookies". A cookie is a small file containing a string of characters that is sent to your computer when you visit a website.

When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information.

Data that is gathered by us is never passed on to third parties without your authorisation.

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Google AdWords

Our website uses Google Conversion-Tracking. If you got to our page by clicking on a Google Ad, Google Adwords saves a conversion tracking cookie on your computer. After 30 days the cookies lose their validity and are deleted by your browser. Website users are not identified. Within the 30 days, us and Google can determine whether the user clicked on an Ad to get to our page. Google Adwords cookies are customer specific and cannot be tracked outside the websites of Adwords customers. The information gathered by conversion cookies is used to create conversion statistics. The customers can find out, how many users clicked on the Ad to visit their website. Personal data of the users is not transmitted.

If you do not want to be tracked you can set this up on your browsers settings. Cookies can be deactivated generally or you can set your browser to block cookies.

Opt-out-Cookies should not be deleted if you want to deny the gathering of measurement data. If you delete all cookies in your browser, opt-out-cookies will have to be set again.


This site uses Mouseflow web analytics service from Mouseflow ApS, Flaesketorvet 68, 1711 Kopenhagen, Denmark. The service may randomly record mouse clicks and mouse movements to generate heatmaps to help us to improve our webservice and user experience. Mouseflow does not collect personally identifiable information and will not pass it to any 3rd party. Storage and processing of these data is done within the EU. If you want to disable being tracked by Mouseflow on any website, follow this link to contradict:

Disclosure, correction, blocking, deleting data and objecting

You can ask us about your stored data anytime. Your data can also be corrected, blocked and even deleted if such an actions is compatible with the legal framework. Our privacy policy officer will help you with any questions you might have. You can find the contact information below.

Blocked data is kept in a special blocked data set for controlling purposes. As soon as the legal archiving time obligation has passed, you can demand your data be deleted. Within the archiving obligation, we can block your data if you so wish.

Changes or objections to a prior consent can be achieved by contacting us.

Changes of privacy policy

Our privacy policy is changed on an irregular basis in order to include the newest legal requirements or accomodate our offers, for example, by adding new offers. For your next visit, the new privacy policy is applicable.

Privacy Policy Departement Contact

If you have question about our privacy policy, please send a message to [email protected] with the subject "Privacy policy".